Shipping Information

Processing Time

Orders are processed within 5-7 business days. All orders are shipped from our facilities in China/India to ensure the highest quality and freshest compounds.

Shipping Details

International Shipping

  • Delivery Time: 15-21 business days
  • Shipping Fee: $65 flat rate (worldwide)
  • Free Shipping: Orders over $500

Packaging

All products are shipped in discreet, secure packaging. Lyophilized compounds are stable at room temperature during transit. Each package includes tracking information.

Customs & Import Duties

Important: Customs clearance and any applicable import duties, taxes, or fees are the customer's responsibility. We work closely with our shipping partners to ensure friction-free delivery, but we cannot guarantee customs clearance in all jurisdictions.

Please check your local import regulations before ordering. We are not responsible for orders held, delayed, or seized by customs authorities.

Tracking

You will receive a tracking number via email once your order ships. Track your order status in your account dashboard or directly through the carrier's website.

Delivery Areas

We ship worldwide to most countries including the United States, Canada, United Kingdom, European Union, Australia, Japan, South Korea, Singapore, and many others.

Restricted: We cannot ship to Afghanistan, Belarus, Cuba, Iran, North Korea, Russia, Syria, Venezuela, or other sanctioned territories.

Shipping Issues

If your package appears damaged upon arrival, please take photos before opening and contact us immediately. Do not use products from damaged packaging.

Last updated: January 2025